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Your team

The Team screen is where you add the people who work in your ISP and decide what each one can do. Everyone gets their own sign-in and a role that shapes their console.

Adding an employee

Invite a staff member with their name, phone or email, and a role — Owner, Admin, Customer Care or Technician. They get their own login; they never share yours. On first sign-in they set their own password.

Roles at a glance

  • Owner — full control, including money and access (some of it Owner-only).
  • Admin — day-to-day running, minus the Owner-only money and access controls.
  • Customer Care — the front desk: customers, payments, vouchers, tickets.
  • Technician — the field: their assigned jobs, the map, and navigation.

Tailor exactly what each role can do from Access Control.

When someone leaves

Remove a person’s access and it takes effect immediately — their next action is refused; there’s no waiting for them to sign out. Staff are removed safely (soft-deleted), so their history — who did what — stays intact for your records even after they’re gone.

Accountability

Sensitive actions are recorded against the person who did them. Combined with per-person logins and roles, you always know who took an action, which is the point of giving everyone their own account instead of a shared one.

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